Processing time is very difficult to estimate and can vary greatly based on many variables, as follows:
Orders are processed on a first-come, first-served basis. Turnaround time is based on the amount of backlog in the shop when your parts are received, as well as, the number of parts in your order. Generally, processing time is 1 week after we start but it could several weeks to months before we start based on backlog. We receive orders daily and most are without prior notice. We are doing business all over the globe for dealers, independent service centers, and individuals. We have a limited capacity and while we are working to increase our capacity, it is impossible to know in advance what our workload will be when your parts arrive. Please understand that our main objective is quality and we won’t rush and sacrifice quality to ship parts quicker. We do understand that you want your parts back as soon as possible and we make every effort to turn parts around as quickly as possible. We do not offer expediting for a fee as we feel that would be unfair to other customers. We also do not hold time slots open as managing that activity would be equally as difficult.
All incoming orders are dated upon arrival such that orders are processed on a first-come, first-serve basis. Once your order is ready to be processed, we enter the order into our system and email you a Sales Order Confirmation with an estimated completion date. It could be a few days to a few weeks before you hear from us based on our backlog. Please understand, quality takes time and we know you want your parts done correctly and for good. Thank you for your understanding.